I've bought the gam 0.7.1 version. 15 euros. It freezes after the first tournament. Contacted itch.io for help and also sent the game crash report file. No answer.
More than a refund I would love this brilliant and intelligent game to work for me.
In my hard drive, I have three different folders called "App Crash_Master of Chess_," which contain files called report.wer and 11 Master of Chess.exe.dmp files, which go from 1.42 KB to 54.9 MB in size. If you tell me which one would be useful to you and provide me with an email where to send it, I will do that immediately. As I said for me, it's more important that the author of the game answered me and to see the problem fixed than a refund.
Thank you for your attention, and let me know where and what I can send you.
If you've managed to play the first tournament and you only get a crash after it I'm sure we'll be able to figure out what's wrong with the game. As starters, can you send me the logs created by the game engine:
How to get the logs?
Go to C:\Users\{username}\AppData\Roaming\Godot\app_userdata\Master of Chess
In there there is a logs folder
Open it and copy over the godot.log and the log file with appropriate timestamp
I've found what you say. A folder called logs with all the text files in it. The question is, how do I send these files to you? Can you provide an email? I don't see any app to attach files here, and I am not a social media guy
← Return to game
Comments
Log in with itch.io to leave a comment.
I've bought the gam 0.7.1 version. 15 euros. It freezes after the first tournament. Contacted itch.io for help and also sent the game crash report file. No answer.
I will never buy another game from this company
hey Luigi, can you share your logs?
What has itch.io support said? I'll gladly return your payment if itch.io support allows it
Dear BRANE
Itch.io said nothing at all.
More than a refund I would love this brilliant and intelligent game to work for me.
In my hard drive, I have three different folders called "App Crash_Master of Chess_," which contain files called report.wer and 11 Master of Chess.exe.dmp files, which go from 1.42 KB to 54.9 MB in size. If you tell me which one would be useful to you and provide me with an email where to send it, I will do that immediately. As I said for me, it's more important that the author of the game answered me and to see the problem fixed than a refund.
Thank you for your attention, and let me know where and what I can send you.
Regards
luigi varriale
If you've managed to play the first tournament and you only get a crash after it I'm sure we'll be able to figure out what's wrong with the game.
As starters, can you send me the logs created by the game engine:
How to get the logs?
I've found what you say. A folder called logs with all the text files in it. The question is, how do I send these files to you? Can you provide an email? I don't see any app to attach files here, and I am not a social media guy
No problem. Send them to brane (et) imbrane (dot) com